Help centre
Support
Can't find what you're looking for? Email us and we'll get back to you within 48 hours.
Email Support
support@tripshare.online
Frequently asked questions
How do I create a travel guide?
Tap the + button on the home screen, enter a destination, choose your tags and visibility, then tap Create. You'll be taken straight to the guide editor where you can add days, stops, tips and photos.
Can I make my guide private?
Yes. When you switch a guide to Private, TripShare automatically generates a 4-character access code. Anyone you share the guide with will need to enter this code to view it. You can find and copy the code inside the guide.
How do I add images to my guide?
Open any guide you own and tap the camera icon at the top of the cover image. You can drag the photo to position it exactly how you want it.
How do I delete my account?
Go to Profile → Settings → Delete Account. This permanently removes all your data, guides and images. The action cannot be undone.
Why can't I comment on some guides?
Some guides, including our AI Explorer guides, have comments disabled by the creator.
I found a bug or something isn't working.
Please email us at support@tripshare.online and describe what happened. We read every message and aim to respond within 48 hours.